On call with Insight Tech Support..
Ive been to India recently. Had SIFY BROADBAND while i was in Hyderabad. The funny thing after returning home is, INSIGHT internet wont work!! Thank goodness that there is a free wireless that i could use to check mails regularly, but this is wierd.
Being a Tech Support at UofL, i knew i could figure this out. The only obstacles in me working on it are:
1. Crappy feeling after cutting the trip to India short,
2. Moved into a new apartment and all the stuff needed to be out of the cartons!
3. My biological cycle just finds the right time to kick in!
4. Just not in the mood for it !!
Well, anyways, after all that, i thought maybe i should call insight tech support.
Being in that role for sometime, i know that the fellow on call can see my account and tell me whats working and whats not!
But listen to this conversation:
TECH SUPPORT GUY: blah blah blah blah how can i help you?
ME: Hi, i have a weird problem, my internet on insight used to work, but now it doesnt. The LAN connection says its connected, the modem lights are on and flashing, but no internet!
TECH SUPPORT GUY: Can you check with another cable? Maybe problem with your laptop.
ME: NO, that cant be, because i can connect to internet at my work and wireless at home too.
TECH SUPPORT GUY: Then you will have to call your PC guy!
ME: uhuh!
TECH SUPPORT GUY: let me get you you PC support no, what model is ur laptop?
ME: DEL Inspiron E 1505
TECH SUPPORT GUY: ok, here it is: 1-800-624-9896
ME: uhuh, thanks
TECH SUPPORT GUY: blah blah anything else blah blah
ME: UHUH! bye
My laptop came with windows media center, but trust me, i tweaked into it with Aston shell, and a lot of crap, that there is no way, a dell tech support will be willing to do anything with it!
So what now?
I’ll take care of it myself…L A T E R !
I Love Tech, Insight Hi Speed internet, Insight Technicall Support, Windows XP World Around Us!This entry was posted on Saturday, June 2nd, 2007 at 1:10 pm and is filed under I Love Tech, Windows XP, World Around Us!. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.